Testimonials

Effective Governance has vast experience in working with clients from all demographics. Below we have provided a few testimonials from our clients;

ASX/Public Listed Company Testimonials

Mermaid Marine Australia Testimonial Logo On completion of the third board review for Mermaid Marine, the Chairman commented, ‘You guys do a great job with your reports, they set a great baseline for improvement.’

Anthony (Tony) Howarth, Chairman
Mermaid Marine Australia Limited

Mermaid Marine Australia Limited has used Effective Governance to provide board evaluation services for the last two years and we have been impressed with their timely and professional service. We found that the cost of executing the review externally compared favourably with the time and cost of completing the review in-house, as well as the added extra of providing anonymity and transparency.

Dylan Roberts, former-Company Secretary
Mermaid Marine Australia Limited

Bank of Queensland Logo The Board of Bank of Queensland recently used Effective Governance to assist us with a Board and Chair Evaluation. We were totally and utterly satisfied with the whole process and particularly satisfied with how the findings were portrayed in the report.

Neil Summerson, former-Chairman
Bank of Queensland Limited

Arrow Energy Logo Effective Governance recently conducted a board review for Arrow Energy and we were extremely satisfied at all stages of the process and by the services that were delivered to us. The board gained enormously in its governance from the practical contributions suggested in our report.

John Reynolds, former-Chair
Arrow Energy Limited

Tabcorp Logo ‘Effective Governance worked with Tabcorp to develop and implement an IT governance framework that will assist us on our journey to a higher level of IT governance maturity and effectiveness.’

Luke Healy, CIO
Tabcorp Casinos Division

Rio Tinto Alcan Logo ‘Effective Governance was engaged by Rio Tinto Alcan to provide professional development training on governance to our associated community groups in Gladstone. There was very positive reception to the governance training with some of the groups now implementing governance enhancements. The participants spoke highly of the presenters. We would be open to using Effective Governance for further governance training if the need arose.’

Jeremy Hastings, Specialist – Partnerships
Aboriginal and Community Relations, Rio Tinto Alcan

Private Company Testimonials

AHM Health Insurance logo ‘Over a number of years Effective Governance has worked closely with the directors of ahm in making them a more effective board. The annual evaluation adds significant value to our governance process. The graphs provide us with a good snap-shot as to where we are at. However, I found the most powerful and insightful outcomes of our board evaluations are the one on one interview comments which are captured throughout the findings report.

Michael McMahon, Former Chairman
ahm Health Insurance

Newcastle Airport Logo ‘Effective Governance has worked with us in 2007 and 2009 conducting our board and chair evaluation process. We were impressed with the process and outcomes and will consider using their services again in the future.’

John Kindler, Chairman
Newcastle Airport Corporation

Pacific Seeds Logo Effective Governance provided Pacific Seeds with a sound platform to review our existing strategic plan. From this we have updated our Mission, Vision and Value Statements and challenged a number of our long standing ideas.The process was testing, but the facilitators ensured we understood why we needed to put so much effort into our strategic thinking.’

Chris Bazley, Managing Director
Pacific Seeds Pty Ltd

 Diversified Construction Corporation Pty Ltd Logo ‘On the day, Effective Governance displayed a very professional approach which helped us to achieve the strategy objectives.’

Gavin Bailey, General Manager Business Development
Diversified Construction Corporation Pty Ltd

Parsons Brinckerhoff Logo ‘Many local subsidiaries of multinationals struggle with implementing sound governance. The expertise and processes from Effective Governance assisted Parsons Brinckerhoff to establish an outstanding Advisory Council to enhance our governance practices, and also guide us in the growth of our business in the coming years.’

Stuart Glenn, Managing Director
Parsons Brinckerhoff Australia Pty Limited

REIQ Logo ‘The experience with Effective Governance has been nothing short of first class. Our organisation was in dire need of a governance overhaul; and the Effective Governance review provided a roadmap for a series of major tasks to completely revise our approach. We then engaged them to lead the REIQ through these and, with their patient and astute guidance, we’ve made huge improvements. The place is almost unrecognisable – and that’s a very positive statement to make!’

Rob Honeycombe, Board Chair, Real Estate Institute of Queensland
Real Estate Institute Queensland

 

APRA Related Company Testimonials

Community CPS Credit Union Logo ‘Following a successful merger, a detailed board assessment had been done this year by Effective Governance and we found one of the outcomes of the process, particularly when you’ve got anonymity and an external party carrying it out, is a great measure of independence. This reassures everybody that appropriate probity and care is carried out. There are no idiosyncrasies of individual board members influencing the process… It is fair to say there have been lessons learnt’

Gary Green, former-Chair
Community CPS Credit Union

Queensland Country Credit Union Logo ‘We recently used Effective Governance to conduct an externally facilitated Board Evaluation and Self /Peer Director Assessment instead of the internal conducted process used in the past. The Board were very happy with the processes used and the outcome provided valuable insight into how we could move forward and continue to improve our governance performance at board and director level.’

Bruno Cullen, Chair
Queensland Country Credit Union

Berrima District Credit Union Logo ‘Berrima District Credit Union have used Effective Governance for the last three Board Reviews and we have been very satisfied with the processes undertaken during the review and the way the results have been captured in the Findings Report. The Report provides us with a reference point to enable enhancement of our governance processes for the next twelve months.’

Kristina Freire, Chairman
Berrima District Credit Union

Service One Logo ‘Effective Governance worked with us at our recent strategic planning retreat and with their facilitated approach and guidance, we established clarity of our current position within the challenging global financial crisis environment. Their experience and input enabled us to re-focus and set our strategic direction and future purpose.’

Peter Carlin, CEO
Service One Members Banking

 

Charity/Not-For-Profit Entity Testimonials

Mrael Group Logo We  recently used Effective Governance to complete a Board Review and Director Skills Assessment and the outcome was excellent. We believe the Skills Assessment Process was very effective in creating an awareness of the existing directors’ skills as a foundation to up-skilling our board members to enhance board performance.

Christine Dixon, Former Chairman
MRAEL Group

Queensland Police Union of Employees Logo The Executive of Queensland Police Union of Employees recently undertook a governance workshop facilitated by Effective Governance. The focus of the workshop was to gain greater understanding of the governance, financial and strategy processes to enable the Executive to have clarity around their role in these areas. The facilitated sessions went extremely well and we were delighted with the outcomes.

Mick Barnes, General Secretary
Queensland Police Union of Employees

Central and Southern Queensland Training Consortium Logo ‘The on-line Board evaluation and subsequent governance workshop delivered the outcomes the Board needed to embark on the next phase of its governance development program.’

Myles Clacherty, CEO
Central and Southern Queensland Training Consortium

St Vincents Private Hospital Logo As Chairman of St Vincent and Mercy Private Hospital, I was very impressed with the professional approach undertaken by the team from Effective Governance. The scope of the review was relevant and detailed and enabled quality reports to be produced which summarised succinctly and clearly the salient points and a roadmap going forward. The Senior Advisor was always available to assist and the presentation to the board was excellent, well done to all.’

Jack O’Connell, Chair
St Vincent and Mercy Private Hospital

 Lifeline Australia logo On finalisation of a board review and workshop for Lifeline Australia, one of the directors commented, ‘Excellent report. Excellent presentation. Thank you.’

John Brogden, Director
Lifeline Australia

St John of God Health Care Logo ‘Effective Governance was recently engaged by St John of God Health Care to assist with our externally facilitated board review. We found the whole process worked extremely well and were pleased with their flexible approach that enabled us to tailor the questionnaire to suit our Mission as a health ministry of the Catholic Church.’

Jennifer Stratton, Group Director Mission
St John of God Health Care

Darumbal Community Youth Service Inc Logo Darumbal Community Youth Services once again used Effective Governance to provide a Governance Training Workshop for the board and executive to understand the key elements of governance and to provide an understanding of the role of the board. In the current climate where there has been an increased level of scrutiny and debate about the purpose and role of Indigenous community-controlled services, being able to work with a proven group such as Effective Governance has increased the confidence and capacity of the volunteer board members to manage Darumbal in a transparent and professional way. The facilitator conducted the training in a manner that the board and staff felt comfortable with and provided a clear explanation of governance requirements. We will be happy to work with Effective Governance in the future.’

Margaret Hornagold, Chief Executive Officer
Darumbal Community Youth Service Inc

Goondir Health Services Logo Goondir’s investment in engaging Effective Governance program to our Directors was great. Well done.

Gary White, Chairman
Goondir Health Services

Government Entity Testimonials

Torres Strait Regional Authority testimonial Logo Effective Governance was appointed to complete a Governance Structure Review for the Board of the Torres Strait Regional Authority (TSRA). The process was tailored to the specific needs of the TSRA. The observation of cultural protocols and respectful communication enabled good working relationships that were critical for effective community engagement. The robust and professional approach of the eG team and their ability to work with all TSRA stakeholders produced a good report which clearly presented the arguments, options and recommendations for the Board to consider.

John T. Kris, Former Chairperson
Torres Strait Regional Authority

Standards Australia Logo Standards Australia completed a facilitated board review workshop by using the electronic keypad process that Effective Governance offers as an alternative to the standard questionnaire process. We found this in-boardroom style of review an excellent process and the results will form the foundation of future discussions to enhance board performance.

Archer Whetham, Company Secretary
Standards Australia

Central Queensland University Logo CQUniversity Australia engaged Effective Governance in the second half of 2009 to review the performance of the University Council. The Council had been carrying out internal reviews since 2003 that covered Council as a whole, the Chancellor, Council Secretary, Council Committees and also a review of individual Council members and had been making improvements as a result of these reviews. We felt it was timely for several reasons to have a credible external review. The advantage of an external review by an enterprise that has performed many such University reviews is that the auditee organisation receives the benefit of external benchmarking against its peers. Council was very pleased that many useful recommendations for improvement came forward. These were accepted by Council and implemented, leading to a much more effective and harmonious operation of Council both at Council meetings and otherwise. We resolved to have an external review each three to four years to supplement our internal reviews.

CQUniversity Australia

Energex Logo This evaluation was most constructive for our Board…I appreciate the productive interaction I have had with Effective Governance in this process.’

John Dempsey, Former Chairman
Energex

Condamine Alliance Logo We recently used Effective Governance to provide a Board, Chair and Director Performance Review which enabled us to identify strengths we could build on and areas where we needed to improve our performance both as a board and as individual directors. The survey process provided a robust framework for comparison against accepted governance criteria and the flexibility of open responses to identify opportunities for improvement. The experience was an effective catalyst for individual directors and the board as a whole to reassess the way they approach their role as directors. I recommend the Effective Governance Performance Review services to boards that want to ensure they maximise their contribution to their organisation.’

John G Herbert, Chairman
Condamine Alliance

Urban Land Development Authority Logo ‘Effective Governance recently facilitated for Urban Land Development a Board Review Process, which we found to be a simple and easy process with clarity around the questioning. The findings review workshop was particularly useful providing the recommendations that assisted us with the various solutions’

Michael McMahon, Former Chairman
Urban Land Development Authority

Queensland Rural Adjustment Authority Logo The board of QRAA were very satisfied with the recent board review process implemented by Effective Governance. We found the questions relevant and all encompassing and the findings were presented in a simplistic manner highlighting where improvements could be made. The workshop was beneficial as it allowed the board members to question and discuss the recommendations.’

Graham Davies, Chairman
Queensland Rural Adjustment Authority

CS Energy Ltd Logo ‘CS Energy Limited recently completed an external Board and Director Peer Review conducted by Effective Governance. The review was conducted with professionalism and attention to detail. The succinct Board feedback and reporting added significant value to ongoing governance operations and were appreciated.’

Warren Packer, Company Secretary
CS Energy Ltd

Energy Resources of Australia Logo ‘Effective Governance has assisted the ERA board to review its performance for the last 2 years. The board has found it a valuable exercise to ensure we remain focussed on our governance responsibilities.’

Dr David Klingner, Chairman
Energy Resources of Australia

Stanwell Corporation Logo ‘We recently used Effective Governance to conduct a Committee Evaluation and found that they were highly efficient in the application of the process conducted and we were more than happy with the level of communication throughout the assignment.’

Laurie Gillespie,Committee Chair
Stanwell Corporation

Victorian Managed Insurance Agency Logo VMIA asked Effective Governance to conduct its 2016 Board Review following an appropriate tender process. The process used by Effective Governance allowed us to have a say in the way it would be delivered. The timing of the three step approach was well timed to ensure directors did not experience fatigue from completing surveys. But most importantly, we found their ability to interpret the results enhanced the opportunity for us to maximise the benefit of the review.’

John Peberdy, Chairperson
Victorian Managed Insurance Authority

Family Company Testimonials

B&W Group Logo ‘Effective Governance’s support in establishing our Advisory Council has been outstanding over the last twelve months.  This has been a great outcome for the growth of the B and W Group.’

Karemie Williams, Executive Director,
B and W Group

Newman Group Logo The Strategic Planning process from Effective Governance gave us all a very clear strategic overview of where we are heading…’

Charles Wright, General Manager
Neumann Petroleum